Our Guarantees

Money Back Guarantee

We are known for quality services to our clients and reliable support at all times. We always meet the expectations of our customer at 99% level. However, there are instances that the customer will not be satisfied with the quality of service delivered and in such cases we have flexible policy on refund that will enable you get back your money.

The cases that warrant refunds include;

  • In case you are double charged, you are entitled to 100% refund in not more than two business days
  • In case we have failed to get a writer to handle your paper due to complicated task, we guarantee 100% refund.
  • If we miss deadline. However we must thoroughly investigate and ensure you did not fail to provide necessary information for timely completion of the task. Besides, in such cases we refund will be 100% if it’s our fault or 50% if the mistake is yours.
  • If we fail to provide revision 30% refund will be given, but if the revision deadline is missed, 15% refund will be given.
  • In case you want refund due to plagiarism, substantive evidence must be provided for us to ascertain your eligibility for refund.
  • If you are not satisfied with our work, you have up to eight days from the time the task was completed to contact our support staff lodge complaint and upon investigation and proof you will be refunded 70%
  • Additional features like VIP support, VAT, among others will NOT be refunded.
  • In case of dispute, Refund cannot be processed.
  • The time it takes to process refund is dependent on each case but may not exceed fourteen days.

We guarantee quality Custom and Creative content

The value attached to our customer’s needs is our cardinal priority. The team therefore comprises mainly of Masters and PhD holders that possess knowledge in diverse disciplines and some are currently in active lecturing or publishing authoritative scholarly works. We assure you of smart, interesting, and informed content from this great team.

We guarantee Privacy and Protection of our customers

Skylinefreelancewriters.com ensure no other entity have access to your details shared, essay content received from us or any communication with us. It is our policy to secure the privacy of all information you share with us.

 

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